Box 569 Heriot Bay, British Columbia, Canada V0P 1H0
North America: 1.800.307.3982 | Local & Overseas: 1.250.285.2121


We are here to assist you in any way we can.
North America: 1.800.307.3982
Local & Overseas: 1.250.285.2121
[email protected]



    Privacy Policy

    The details on how we protect your data.

    Spirit of the West Adventures recognizes the importance of protecting your privacy. This policy is designed to assist you in understanding how we collect, use, and safeguard the personal information you provide to us.

    By using this website (https://www.kayakingtours.com), you consent to the data practices described in this statement.

    USE OF PERSONAL INFORMATION

    If you choose to provide Spirit of the West Adventures with your personal information, where appropriate, Spirit of the West Adventures, its representatives, sales or affiliated sales channel representatives, may use this information to contact you.

    We use the personal information collected during the use of this Site to operate its website(s), personalize web content where applicable and deliver the services you have requested. Select Spirit of the West Adventures staff may use your personal information, including personal health information, to prepare for and deliver tour experiences according to your needs and preferences.

    We may also use your information to send you direct marketing information or contact you for market research.

    We will also use the information to contact you when your registration expires, when we have major functional changes to this Site, when we have added access privileges to your account, or when you initiate a task on this Site, such as find a password.

    We may contact you when changes are made to our secure content site.

    We may periodically send email for sales, marketing, and administrative purposes.

    We will periodically send you email when you are subscribed to our customer notification list for latest updates of our corporate and product news, and/or any other subscription list(s), and/or are a member of our secure content site.

    HOW WE COLLECT PERSONAL INFORMATION

    Spirit of the West Adventures collects your personal information via our website, partner booking site and other online tools. When participating in one of our tours, we also provide you with forms, online or in hard copy, to collect relevant information to provide our services.

    Spirit of the West Adventures does not sell, rent or lease its customer lists to third parties.

    Spirit of the West Adventures may keep track of the websites and pages our users visit in order to determine what services and content are the most popular. This data is used to deliver customized content and advertising to customers whose behaviour indicates that they are interested in a particular subject area.

    Spirit of the West Adventures will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Spirit of the West Adventures’ site; (b) protect and defend the rights or property of Spirit of the West Adventures; and, (c) act under exigent circumstances to protect the personal safety of users of Spirit of the West Adventures, or the public.

    USE OF COOKIES

    Spirit of the West Adventures’ website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

    One of the primary purposes of cookies is to provide a convenience feature to save you time.

    The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Spirit of the West Adventures pages, or register with Spirit of the West Adventures’ site or services, a cookie helps Spirit of the West Adventures to recall your specific information on subsequent visits. This simplifies the process of recording your personal information.

    You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Spirit of the West Adventures services or websites you visit.

    OPT-OUT & UNSUBSCRIBE

    We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. You may opt-out of our email newsletters or update your mailing preferences at any time.

    CHANGES TO THIS STATEMENT

    Spirit of the West Adventures will occasionally update this Statement of Privacy to reflect company and customer feedback. Spirit of the West Adventures encourages you to periodically review this Statement to be informed of how Spirit of the West Adventures is protecting your information.

    CONTACT INFORMATION

    Spirit of the West Adventures welcomes your questions or comments regarding this Statement of Privacy. If you believe that Spirit of the West Adventures has not adhered to this Statement, please contact us at:

    Contact information:1-800-307-3982 or email us at [email protected]

    Effective as of August 8, 2023