Language
The official language is Spanish. There is a fair amount of slang used in everyday conversation so don’t get frustrated if you don’t understand everything no matter how good your Spanish is.
Electricity
The electrical current is 220 volts and 50Mhz. The pin shape is either two or 3 round plugs. You will need an adaptor plug for any North American appliances. Universal adaptor plugs can be purchased at any travel shop or in the airport.
Seasons
Summer in Chile is considered December, January, February and the beginning of March. Temperatures in Santiago during the summer and fall can be quite warm with highs of approx. 28 degrees Celsius and lows of 10 or so. HOWEVER temperatures in Patagonia can be quite different. Patagonia is much cooler and requires the appropriate clothing, but is well worth it! Remember there is no such thing as bad weather, just bad gear! Please see our packing list for more details.
Tipping
Generally 10% is standard in restaurants, tourist facilities and generally for most services. Tipping taxi drivers is not expected, but rounding up is a nice gesture.
Local Customs
There are wide ranges of customs depending on which region you are in, but some general nationwide practices include
- offering a cigarette to travelling companions before lighting up
- holding doors for women
- bargaining is NOT practiced, the price is the price.
- there is a strong emphasis on family and spending time with family
- business culture is quite formal
- clothing in the city is generally fancy (bring a nice outfit - not jeans for eating out in some of the higher end restaurants etc).
- being polite and smiling can go a long way
Internet and Phones
Internet cafes can be readily found in most towns. Wireless internet is also very popular with most hotels, cafes and restaurants offering the service. Most internet cafes also have headsets for using on-line VOIP programs such as Skype.
The country code for Chile is +56. To make calls to outside the country from Chile you need to dial 00 then the applicable country code and then the number. Phone centers where you can pay by the call are almost as common as internet cafes. The mobile (cellular) coverage is also quite good.
Currency/Money
The Chilean Peso (CLP) is the national currency and is represented using the $ symbol. The Peso is then broken down into 100 centavos (cents). To determine approximate current exchange rates check outcom
For everyday transactions in the markets etc, local currency is preferable but you can often also use US dollars in major centers and for larger purchases such as hotels etc. If you use US dollars or a foreign credit card for accommodation payment you avoid paying the IVA tax which is 19%
Automated Teller Machines (ATMs) are located on almost every street corner in the major cities and very few smaller towns are without at least one machine. If you have a bank card from a major network such as Cirrus and a 4 digit pin code it should work in these machines.
Visa, MasterCard and to a lesser extent American Express and Diner’s Club credit cards are accepted at most hotels, larger restaurants and shops. These cards also come in handy for cash advances from ATMs in case you have any problems with your debit/bank card.
Traveler’s cheques are fairly useless. You can use them in major centers, but are often charged a premium on top of your purchase to use them. You often also lose out in the currency conversion process. While nice to have, most credit card companies will also advance you cash if something was to happen to your wallet.
Safety
Chile is a relatively safe and enjoyable place to travel. The feeling here is much different from other countries in South America. However, the usual petty crime of any city in the world can be found in the major centers, but if using common sense and keeping your wits about you, you are unlikely to have any problems.
Being discreet about your wealth will go a long in way in keeping you out of trouble.
It is always wise to minimize your risks by not wearing flashy jewellery, carrying a wallet full of cash or having a giant camera dangling around your neck at night. A money wallet for carrying your passport and valuables in close to your body helps give you a sense of comfort when transiting in busy places (and makes it virtually impossible for pickpockets to take your important documents). Carrying only the money you will need for the day in your wallet or pocket helps make you a less desirable target for theft.
Travelling with a buddy after dark is never a bad idea, but most major streets are fine to walk after dark. When in doubt take a cab, most restaurants etc. can call you a cab or they are readily found on most streets.
Avoid big protests or large gatherings in the streets so you don’t get caught up in any tense situations.
The national police force, the Carabineros, are incredibly helpful and professional. You will see them wearing green uniforms and are readily found especially in cities. To reach the Carabineros from any phone, mobile or payphone dial 133. Never try to bribe the police in Chile (unlike many other places in South America).
For emergency medical assistance i.e. ambulances dial 131.
Special Notes for Women:
Women should take the usual precautions including not walking alone after dark etc. There is a small level of male ‘bravado’, and if walking alone you may encounter a small bit of unwanted attention - the odd sideways glance or whistle, but are most likely to be left alone. A trick I have used over the years to ensure a minimal amount of unwanted attention is to wear a simple band style ring on the ring finger of my left hand (this symbolizes being married). Keeping a careful eye on your drinks to avoid being drugged if out at a bar is never a bad idea.
It is not a bad idea to bring with you a supply of your preferred brand of feminine hygiene supplies. There are lots of pads in grocery stores, but it is more difficult to find tampons.
Birth control pills and the morning after pill can sometimes be difficult to access in this mostly Catholic country.
Health
Ensure you have adequate travel medical insurance. No one ever plans to get sick, but it happens and having good coverage including the option of returning to your home country for continued treatment is comforting to say the least. Credit cards often offer some coverage, but often have quite low limits or only partial coverage for a limited number of days. Health care in urban centers is quite good, but expensive so come well covered.
While there are no required vaccinations for travelling to Chile it is suggested you have the hepatitis A & B and typhoid fever vaccinations. Please also ensure your tetanus/polio/diphtheria shot is current (you need a booster ever 10 years).
Having a routine medical and dental checkup before travelling can also help to eliminate any unforeseen pain or problems that could take away from your trip.
It is a good idea to carry a copy of your prescriptions and any necessary medications in their original containers. Also bring extra of any essential medications in case of delays in travelling or losing bags etc.
Knowing your eyeglass prescription and carrying a back up pair of glasses will also be helpful in case something happens to your glasses. The sights here are so beautiful you won’t want to be visually impaired for even a minute.
There are well stocked pharmacies in most towns, but sometimes it is difficult to find the equivalent medication because of language barriers etc. We tried to find Lactaid pills (supplements for lactose intolerance) in dozens of pharmacies to no avail - this is something that just does not exist in Chile. The moral of the story, come prepared.
Water is generally safe in the cities, but it is never a bad idea to treat tap water before drinking or purchase bottled water. We like to take Pristine drops (or similar) with us. They are a quick and easy way to treat water and it cuts down on the waste of buying plastic bottles all the time (recycling facilities are almost non-existent).